Privacy Policy
This page explains how personal information may be collected and used when customers use the Printspace Portal.
1. Information we may collect
When you use the portal, we may collect information such as your name, contact details, school or partner name, order details, product selections, personalisation details, payment proof, and related order communication.
2. Why we collect this information
We use this information to operate private school or partner shops, process orders, review payment proof, manage production, prepare packing or delivery information, provide customer support, and keep order records.
3. Student or child-related information
Some orders may include student-related details such as class, name, nickname, number, or product personalisation. Please only provide information that is necessary for the order.
4. Payment proof
Payment proof may include bank or transfer information. Please avoid uploading unnecessary sensitive information beyond what is needed to verify the payment.
5. Who information may be shared with
Information may be shared with authorised Printspace staff, production teams, school or partner coordinators, delivery or logistics providers, and technical service providers where needed to complete the order or operate the portal.
6. How long information is kept
Information may be kept for as long as needed to process the order, manage production, handle customer support, meet accounting or operational needs, and maintain reasonable business records.
7. Security
Printspace takes reasonable steps to protect information submitted through the portal. However, customers should also avoid sharing access codes publicly and should upload only necessary payment proof information.
8. Cookies and sessions
The portal may use essential cookies or session storage to keep the cart, portal access, checkout flow, and security features working properly.
9. Your choices
You may contact Printspace if you need help with your order information, payment proof, or support request. Some information may need to be retained for order, production, accounting, or legal reasons.
10. Updates
This Privacy Policy may be updated as the portal, services, or legal requirements develop.